• If you have a cache plugin active, clear your site’s cache using its Purge or Clear Cache option. Some web hosts also have a server-side caching layer that needs to be cleared after updates are made. Check with your host’s support team to help clear your server-side cache if you are unsure how to.
• If you’re trying to use your Coming Soon, Maintenance, Login, or 404 page, be sure that it is enabled by setting their toggle switch to Active.
  
• If you cannot view your landing page or it can’t be found while logged out, be sure to publish this page. You can do this by clicking on the Save dropdown arrow, then click Publish.
  

‘Template Not Found’ message displaying on pages

• If you visit a page and you see a ‘No Template Found‘ message, it means that a theme builder template is not being applied to that page.
  

  Make sure that the conditions of the template is set to display on your page:

  

Pages Not Showing Correctly

• If a page is not showing properly while viewing on the frontend, you may try turning the Isolation Mode option to rule out any third-party styling. You can do this by going to the Page Settings > General panel, then toggle the Isolation Mode option to Enable.
  

Builder Not Working

If you are having a problem with the builder (such as can’t insert an image or other features in the builder is broken/not working), you can try using the builder in debug mode. To enable this mode within your WP admin dashboard, follow these quick steps below:

1. Go to SeedProd > Settings
   
   
2. Click on the View Debug Information link
3. Check the Enable Builder Debug box, then click Save Changes.
   
   

Resetting A Page

If you have an issue with your Coming Soon, Maintenance, Login, or 404 page and need to reset them, follow the steps below.

1. Go to SeedProd > Settings
2. Click on the View Debug Information link
3. Check the reset option box for the desired page, then click Save Changes.

Clear Cache:

• WordPress Cache: If a WordPress caching or optimization plugin is in use, clear the cache or temporarily disable caching to verify proper image loading.
• Server Cache: Clear any server-side caching mechanisms that could impact image display. Contact your hosting provider to clear server cache.
• Browser Cache: Clear browser cache or try accessing the webpage in incognito/private browsing mode to prevent cached data from causing issues.

Check for Console Errors (Mixed Content):

• If you encounter mixed content errors displaying in the browser console, verify and update the URLs in your WordPress General Settings to use HTTPS if your website uses SSL. How to Fix the Mixed Content Error in WordPress (Step by Step)

Deactivate all other plugins and switch themes:

• Temporarily deactivate other plugins to identify any causing issues. Reactivate them one by one to isolate the problematic one. Also, switch themes temporarily to rule out conflicts with the base theme.

Check for Errors in the Browser Console:

To find out more about what’s causing the problem, you can look for errors in the browser console. Here’s how you can do it:

1. Right-click on the SeedProd Editor window and select “Inspect” from the menu that appears.
2. In the window that opens, find the tab called “Console” and click on it. Here, you might see some error messages being displayed after attempting to save changes.

Different Errors To Look For:

• 403 Error: If you see this error when trying to save changes, it might mean there’s a security plugin or firewall on your site blocking the saving process. You should adjust your security plugin settings or contact your hosting provider for help to make sure you have the correct permissions to save changes. If you’re using WordFence, you can refer to this article.
  
• 422 Error: Typically caused by Object Caching when the page content exceeds the cache limit, leading to a rejected request. We recommend reaching out to your hosting provider to disable Object Cache to see if this resolves the issue.
  
• 500 Error: This error is often linked to not having enough memory or conflicts with plugins or themes. Contact your hosting provider to get the PHP error logs from the server, which can show what’s causing the 500 error. You can also try increasing your WP Memory Limit and disabling other plugins temporarily or changing themes to troubleshoot the issue.

Note: If there’s a critical error message seen, you may get a copy of your most recent PHP log with help from your hosting provider. This can be sent in your report to the conflict plugin’s support team and to our support team.

The default settings on the SeedProd plugin use the Cover property for the background-size. This is defined as: Scale the background image to be as large as possible so that the background area is completely covered by the background image. Some parts of the background image may not be in view within the background positioning area.

Basically what this means is that when the images do not fit it gets cropped. You can set the focal point in the plugin using the background-position property.

You can use the Contain image setting to force the image to stay contained within the browser and parts that don’t fit will show the background color.

Reference: http://www.w3schools.com/cssref/css3_pr_background-size.asp

IMPORTANT: Always create a full backup of your site before doing any plugin, theme or WordPress updates on your site. If there’s a problem after updating, you can always roll back to the previous state of your website.

Here’s WPBeginner’s article on some of the best WordPress backup plugins. Feel free to try out and use any one of these plugins to backup and restore your site.

WPBeginner – 7 Best WordPress Backup Plugins Compared (Pros and Cons)

Checking Your SeedProd Plugin Version

To quickly check your current SeedProd version in your WP admin dashboard, go to the SeedProd dashboard page and scroll to the bottom of this page. You will see both the SeedProd plugin version and your WordPress version listed here.

You can also go to the Plugins > Installed Plugins page in your WP admin dashboard and find the SeedProd plugin. You should see the plugin version within its plugin row.

Download and Install the Latest SeedProd Plugin

1. Free Users: You can download the latest free version of the SeedProd Coming Soon (Lite) plugin from our WordPress repository page.

   Pro Users: You can download the latest SeedProd Pro plugin from your SeedProd account’s Downloads page.

2. In your site’s WP dashboard, go to Plugins > Add New, then click on the Upload Plugin button at the top of this Add Plugin page.
   
3. Click on the Choose file button to select the latest plugin file downloaded in Step 1, then click Install Now.
4. Click Replace current with uploaded to install the plugin to overwrite the current plugin installed.
   
5. That’s it! You’ve successfully updated your SeedProd plugin.

Video Tutorial

If you are having any issues updating your plugin, don’t hesitate to contact us.

You can download the plugin here: https://s.seedprod.com/autoupdates

Once installed you should see available updates within 24 hours.

Or you can force check by clicking Dashboard > Updates  > Check again

If you have an issue please contact support.

Here are the easy steps to create a temporary WP admin account for SeedProd Support to quickly troubleshoot your site.

IMPORTANT: Be sure that you have a backup of your site before giving access.

1. Click on the Users menu on the WordPress left navigation panel.
   
2. Click the Add New button at the new top of the Users admin page
   
3.  Enter these values for the new user details:
   Username: support@seedprod.com
   Email: support@seedprod.com
   Send User Notification: Checked
   Role: Administrator
   
4. Click the Add New User button at the bottom of the page.
5. That’s it! An automated notification will be sent from your WordPress site to our support team after adding this new user.

NOTE: We highly recommend copying and sending the password in a quick reply within your ticket thread if your site cannot send out emails.

Clear Cache:

• WordPress Cache: If you are using a WordPress caching or optimization plugin, clear the cache from or disable caching temporarily to see if the images load correctly.
• Server Cache: Clear any server-side caching mechanisms that might be affecting the display of images on your webpage. You may contact your hosting provider to clear the server cache.
• Browser Cache: Try clearing your browser cache or loading the webpage in an incognito/private browsing mode to ensure that cached data is not causing the issue.

Check for Console Errors (Mixed Content):

If you encounter mixed content errors related to image URLs:

• Update URLs in WordPress General Settings: Verify and update the URLs in your WordPress General Settings to use HTTPS if your website uses SSL. Mixed content errors can occur when images are loaded using HTTP URLs on an HTTPS website.

How to Fix the Mixed Content Error in WordPress (Step by Step)

Deactivate all other plugins and switch themes

Temporarily deactivate all other plugins to see if this helps. If it solves the issue reactivate them one by one to find the culprit. You may also switch themes temporarily to rule out any possible conflicts with your base theme.

• New and Improved Features
• How to Migrate a Page
• How to Access the Old Version of SeedProd
• Moved, Replaced, and Deprecated Functionality

Welcome to the new version of SeedProd. This new version was built from the ground up and we have added some great new functionality and features.

New and Improved Feature

First of all, SeedProd is no longer just a coming soon plugin. SeedProd can no build Coming Soon Pages, Maintenance Mode Pages, Custom 404 Pages and Landing Pages like Sales, Optin, Webinar, Thank You, Squeeze, and more!

We’ve revamped the old SeedProd builder to bring you a lightning-fast drag and drop page builder capable of creating any type of landing page with ease.

Here’s a shortlist of just a few of the features we have added:

• Powerful Drag & Drop Page Builder
• Growing Library of Templates
• Responsive and Mobile Ready Pages
• Smart Sections
• Subscriber Management
• Premium Integrations
• Built-In Coming Soon, Maintenance
• Landing Page-Specific Blocks
• Spam Protection
• Custom 404 Pages
• Live Previews
• Layout Navigation
• Bloat Free Code
• Revision History
• Draft Mode
• Saved Page Templates, Sections, and Blocks
• Favorited Templates and Sections
• Custom CSS
• Mobile Device Preview
• Access Controls
• Custom Scripts
• Color Schemes
• Font Combinations
• Block Templates

How to Migrate a Page

After installing the new version of the plugin your pages should continue to display just as they were in the old version. To migrate a page, open it up in the new plugin and make sure the page still function as you intend. We will auto migrate the old pages settings.

Once you have confirmed the page works properly just SAVE the page and the act of saving the page will make the new version show and will disable the old version of the page. If you need to go back to the old version you will need to install the old plugin as described below.

How to Access the Old Verison of SeedProd

If you are not ready to migrate to the new version or need access to the old version of the plugin for some reason you can download it from the member’s area under the downloads tab: https://www.seedprod.com/members

Moved, Replaced, and Deprecated Functionality

While 99% of the features of the old version were built into the new version, there is some functionality that was moved, replaced, or deprecated. See the list below for the details:

• Redirect Mode
  ( moved – this is now located under the page settings on coming soon, maintenance and 404 pages)
• Contact Us and Privacy Policy Modals
  ( moved – The current version of the plugin does not have a pop-up/modal builder but this is something that is planned. However, now that the plugin is a complete page builder you can easily create Contact and Privacy policy Pages.)
• Referral Link and Prizes
  (deprecated – this feature was removed since only a tiny fraction of users used it. However, if you do need this type of functionality check out our RafflePress plugin. )
• Multilingual
  (deprecated – we suggest using one of the many multilingual plugins for WordPress)
• SEO Setting
  (deprecated – we suggest using one of the many SEO plugins for WordPress. We recommend All In One SEO)
• Google Analytics Setting
  (deprecated – we suggest using one of the many Google Analytics plugins for WordPress or paste your code into the header scripts under the page settings. We recommend MonsterInsights)
  
• Built-In Auto Responder
  (deprecated – we suggest using one of the many email marketing services. We recommend Mailchimp.)
• Edit Entire Page HTML
  (deprecated – You can edit the HTML within the body tag, not the head tag, but you can add header scripts)
• progress bar start and end date
• Auto Launch
  (deprecated – while there is no setting you can set your site to auto-launch when a countdown hits zero with our API. Contact Support for more information.)
• Footer Credit
  (deprecated – you can create a footer block now.)

• New and Improved Features
• How to Migrate a Page

Welcome to the new version of SeedProd. The never version was built from the ground up and we have added some great new functionality and features.

New and Improved Feature

First of all, SeedProd is no longer just a coming soon plugin. SeedProd can no build Coming Soon Pages, Maintenance Mode Pages, Custom 404 Pages and Landing Pages like Sales, Optin, Webinar, Thank You, Squeeze, and more!

We’ve revamped the old SeedProd builder to bring you a lightning-fast drag and drop page builder capable of creating any type of landing page with ease.

Here’s a shortlist of just a few of the features we have added:

• Powerful Drag & Drop Page Builder
• Growing Library of Templates
• Responsive and Mobile Ready Pages
• Smart Sections
• Subscriber Management
• Premium Integrations
• Built-In Coming Soon, Maintenance
• Landing Page-Specific Blocks
• Spam Protection
• Custom 404 Pages
• Live Previews
• Layout Navigation
• Bloat Free Code
• Revision History
• Draft Mode
• Saved Page Templates, Sections, and Blocks
• Favorited Templates and Sections
• Custom CSS
• Mobile Device Preview
• Access Controls
• Custom Scripts
• Color Schemes
• Font Combinations
• Block Templates

How to Migrate a Page

After installing the new version of the plugin your pages should continue to display just as they were in the old version. To migrate a page, open it up in the new plugin and make sure the page still function as you intend. We will auto migrate the old pages settings.

Once you have confirmed the page works properly just SAVE the page and the act of saving the page will make the new version show and will disable the old version of the page.

If you want your old page to continue to show, don’t do anything just exit without saving!